CONSULTING & TRAINING
We help create a lasting image or redesign your hotel, starting from an intimate, family-run hotel to a larger facility with hundreds of accommodation units.
Our hospitality consulting & training expert comes from the renowned brand Hyatt, she started her international career in the United Arab Emirates and, after returning to Montenegro, she continued building her expertise through leading brands such as Porto Montenegro and One&Only Portonovi Resort.
She took part in raising operational standards, opening more new facilities and setting up local small hotels in the Bay of Kotor.
She has a very sophisticated and systematic approach to each new project, with a sincere aspiration to create a successful and long-term sustainable business.
We deliver proven hospitality consulting and training that works for YOUR hotel.
Consulting
We actively assist with implementation while coaching and supporting your existing staff. Every client has their own mix of requirements so we offer tailored solutions. Our performance improvement recommendations are always mindful of your service offerings and culture.
Training
Hotel Consulting Montenegro provides hotels & resorts with customer service, sales, marketing, revenue management and hospitality systems training needs. Training is always tailored to our client’s specific situation, needs and requirements.
Systems
Hotel owners turn to us to help improve operating performance while enhancing the guest and employee experience. We are experts at developing systems and processes while working alongside your team to implement changes that ensure sustained results.